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Customer Feedback  

You guys have unusually good customer service. Feel free to tell your boss I said so. I hope you stay in business forever.

Ms. G.: i am 48 years old and thought customer service was almost non-existant. the speed at which you made contact with me and the fact that you are fully standing behind your product is exemplary. You and your company are to be commended and my gratitude is fully extended. with my thanks and appreciation.

Order arrived today in perfect order. You are a great place to do business with. Thanks again.

Dear Sirs, I have recently purchased three of your fine home intercom products. They work well and save many steps and yelling in my home. Thanks.

Thank you for your excellent response and service. I will be telling all of my friends about your company and the great service I received from you.

Thank you for the information that I needed. All of your responses to my questions have been very fast, friendly, and understandable. I am very impressed with your company and their attitude about customer service. It is not often that you find such a company anymore. I also want to thank you Peg for helping me today.

I do appreciate your prompt response to my inquiry, and your detailed explanation that came with it. That response has made me decide to try your product. Again, thank you.

Thank you for your prompt reply and service. I will remember to bookmark your firm for my future shopping needs.

I just wanted to drop you a note that got the new units you sent, and to thank you very much for your quick response in resolving this. I am looking forward to doing business with your company again.

I received the replacement order this morning. I appreciate your couresty customer service department and the promptness of handling the problem. Thank you for your fine service.

Thank you for your quick response. You should be commended for your excellent customer support.

Just wanted to say Thank You for having your instruction manuals on the Internet for customer printing. I reciently purchased a DB-301 and the box had only the spanish installation manual (I think the box had been previously opened). However, your website came to the rescue so I can continue with the installation today.

Thank u problem solved - I wish UK companies were as helpful.

Can't believe you answered this on a Sunday! Thank You!

I really appreaciate the time you took to respond to my e-mail. It is refreshing to know that not all companies who offer on-line/e-mail assistance use "canned" responses. Thanks again.

Thank You. I didn't think anyone cared anymore.

I received the doorbell today, many thanks your co-operation and efficiency with this matter. I will definately recommend you in the future. kind regards

I've heard great things about your company. I haven't put the system together yet, but I am heartened by how you handled this.

Thank you very much, you have a great product and apparently great customer service as well. Much appreciated.

 

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